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Privacy Policy

Effective from June 29, 2026 · Last updated October 25, 2026 · Canada

In plain English: We collect the information needed to create your loan agreement and run your account. We never ask for or store any government ID — we only use a date of birth to confirm age. We don't sell your personal information. We use trusted providers (like Stripe for payments) and protect your data.

1. Who we are

LendRight provides self-help loan-agreement tools for people in Canada. This policy explains what personal information we collect and how we use it, consistent with PIPEDA and, where applicable, Quebec's Law 25.

2. What we collect

Agreement details — the names, dates of birth, provinces, addresses, email addresses, and loan terms you enter to create an agreement.
Account information — your email address (we sign you in with a one-time email link, so we don't store a password) and, optionally, a mobile phone number for text updates.
Payment information — processed by Stripe; we receive confirmation of payment but do not store your full card number.
Optional profile information — any additional details you choose to add to your profile. These are optional, and you control whether to provide them.
Usage data — page analytics and session recordings that help us improve the site.

What we don't collect: We do not collect, request, or store government-issued ID, identity documents, photos or scans of ID, driver's licences, passports, or biometric data — and we never ask you to upload any. To confirm age, we only need a date of birth.

Free draft downloads: When you request a free draft PDF, we save the exact PDF and the names, addresses, dates of birth, contact details and loan terms you entered. Authorised LendRight administrators can access these unsigned, unverified records for support and administration. Downloading alone does not create an account, sign an agreement, send a signing invitation or subscribe anyone to marketing. These copies are kept in active storage until an authorised LendRight administrator deletes them. Backup copies follow our backup retention cycle. You can request deletion by contacting doit@trylendright.com.

3. Why we collect it

To create your agreements, confirm that each party has stated they meet the age of majority, operate your account, process payments, provide support, improve the service, and meet legal obligations.

4. Age verification — and why we don't ask for ID

To create a valid agreement, both parties must meet the age of majority in their province. We confirm this using date of birth only. We do not collect, request, or store government-issued ID, identity documents, photos or scans of ID, driver's licences, passports, or biometric data, and we never ask you to upload any. Date of birth is treated as sensitive information, protected accordingly, and kept only as long as needed to provide the service and maintain valid signed agreements, or as required by law.

5. Who we share with

We use Microsoft Clarity to understand where visitors have difficulty on our public pages and agreement builder. Clarity provides heatmaps and session recordings. Recordings of the builder and tools can include personal and loan details displayed on the page or in the draft preview. Clarity automatically masks typed form inputs and dropdown contents. Our account, agreement, signing and admin pages are excluded. We do not send names, email addresses, addresses or agreement identifiers as custom analytics events. Clarity runs without analytics cookies unless you have accepted analytics. See the Microsoft Privacy Statement.

We share personal information only with service providers who help us run LendRight (for example, payment processing, hosting, email delivery), under appropriate safeguards. The other party to your agreement receives the agreement and the information necessary to review and sign it. We do not sell your personal information.

6. Where your data is stored

We aim to store Canadian users' data in Canada. Where a service provider processes data outside Canada, we use appropriate contractual and security safeguards, and your information remains subject to this policy.

7. Communications and marketing

We use your email address, and any mobile number you provide, to send service messages needed to run your agreement — sign-in links, verification codes, status updates, and copies of your signed documents and receipts. If you add a mobile number, you may also receive these updates by text message; standard message and data rates may apply. We may also send occasional product or marketing messages, and you can opt out of those at any time using the unsubscribe link or by emailing us, without affecting essential service messages. This is consistent with Canada's Anti-Spam Legislation (CASL).

8. Your choices

You can access, correct, or request deletion of your personal information, update or remove optional profile details, and opt out of marketing, by contacting us. Some information must be retained to maintain valid signed agreements.

9. Contact

LendRight is operated by RULE8 Inc., a Canadian corporation, which is the data controller responsible for your personal information. Privacy questions or requests? Email doit@trylendright.com.